Customer Reviews

We constantly strive to ensure that all our customers get exactly what they want from our products. Therefore, we are always glad to receive your comments regarding species of wood, log size, packaging, delivery and presentation etc as this enables us to continue to provide you with the best products and service available. If you have any comments or requests that you wish to make why not fill in and submit our form on our contact page.

Below you can read various feedback we have received from our customers.

  • Garry Widley

    “I drove from Kinross to your yard on Saturday to get some logs for my stove as I was running short and had got wet logs from another supplier. I bought a barrow bag of hardwood. I have to say that I am impressed with the wood that I got. The first thing that impressed me was that you had a moisture metre and checked the logs before loading them into my car. The logs burn well and are the perfect size for my small Stovax Riva 40 unit. You had indicated to me while I was there that you would be able to deliver free of charge to Kinross as long as I buy 2 barrow bags, or 1 bulk bag, and I will be definitely placing a new order once my current stock gets low. I have been struggling to get a decent supply of logs and I am impressed with your service and the quality of the wood. At last, a supplier that understands what a customer wants! Thank you!”

  • Mike Newton

    “Thanks, excellent product. Delivery was spot on time and driver very helpful. Will be ordering again soon”.

  • George Rice

    “Dealt with Mr Iain Gibson who promptly responded to my email enquiry and his assistance was excellent. Materials ordered were first class and delivered promptly and without fuss. First class service at a competitive price, highly recommended”.

  • Philip Duffy

    “Great service all round from the sales staff in the office to the excellent delivery driver. Fantastic service once again from Clydesdale Logs”.

  • David Philips

    “Wood delivered successfully :) As promised it’s certainly dry - anything from 12 to 17% moisture content, great. I'd like you to know that your driver Jim was fab. He was helpful in moving a few bits and pieces for me and a friendly guy. Also, thanks for the credit card receipt”.

  • Arthur Viney

    “Order delivered 8.30am this morning - great service. Only placed order on Sunday pm. Many thanks to super delivery driver also. Also found your newsletter extremely useful. Thanks again to all”.

  • Nicholas Shepherd

    “Thanks for the wood delivery. Drop well placed and good material; much appreciated”.

  • Mark Crawford

    “Installed our stove in 2010 and until now we have struggled to find a reliable source of good quality / low moisture content firewood. We ordered 2 bulk bags of hardwood and softwood from your website in April. Delivery was quick and easy. Bags were completely sealed to keep rain off until we could stack it. Best things we have found about the kiln dried wood so far is the high heat output and low ash production (saves emptying the stove ash tray so often!). Would recommend Clydesdale Logs to all”.

  • Major Roy Robertson, Falkirk Council Veterans Advisor

    “I would just like you to record my appreciation for the way your Deliveryman left the wood delivery with me yesterday morning. Had I not already been very impressed with the quality of the wood I would certainly have re-ordered from you again based on the lengths that he went to save me problems in loading up my woodshed. Other companies I have dealt with have simply left the bag of logs on the driveway but he ensured that he was able to bring the bag right up to the shed - something that made stacking the wood a breeze to do. People should know when they have done well and though I suspect that he normally carries out his duties in this way he should know his part in ensuring that your rating for customer satisfaction is sky high. Well done and I shall be back again for more when I have burned this lot”.

  • Chris Syrett

    “Just to say, very happy with the logs and delivery, best quality I've had. I know a bunch of people with wood burners so will be recommending you guys to them, thanks very much!”

  • Roy Robertson, Denny

    “Just a note to say how impressed I am by the service your delivery driver produces - he unloaded the delivery and manoeuvred it up the drive and left everything just right for me to stack. All without me having to assist - in fact he was not sure if there was anyone at home when he made the delivery. This is really excellent service and he should be made aware of how much I appreciate it. Service like this means I am certainly going to be a returning customer. Merry Christmas and Happy New Year to all in the Company”.

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Our Address

Our 1 Belstane Road, Blairlinn Industrial Estate, Cumbernauld, G67 2TU

  • tel. 01236 727 776
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